Copy of email sent to Sony - all we are trying to do here is register an insurance pack for a Sony Vaio. Supplied by Sony. So far we have spent three hours in total on this and still no insurance is registered on the laptop. Unbelievable.
Samantha,
(We are Bernie’s IT Consultants)
This is the first place we started in all this – the website has the following error – try the link yourself:
I’ve got to be honest I’m speechless at how difficult this process is – we try the website, then Sony online support, then telephone support, then an email address and now another email address to send details to!.
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